Anyway - as this planning gets into full swing, I like to take a step back and ask myself what are my inspirations and 'worry beads' for the coming year? As an L&D Manager in a global multi-national, these could be many and varied, but here's my thinking distilled into a 'reader-friendly' 5!
Inspirations
- The 2012 Olympics: Being British I couldn't miss this out as I am proud of what is to come in 2012. What inspires me from a learning and development perspective is probably obvious - who can fail to be inspired by the dedication Olympians have towards continuous improvement, self improvement, training and excellence? There are often connections and parallels between sports professionals and the achievement of excellence in the corporate world - I make no apology for referencing it again. We can all personally take ownership for our development and be the best we can be. Continuously investing in learning, practising, training and reflecting is something we can all do. How can I leverage this great event to inspire others in our organisation?
- Apprenticeships: I have been worried about the talk about Apprenticeships over the last couple of years and the focus that it will be a route to solve youth unemployment - my concerns primarily have been with 2 areas: Firstly the potential de-valuing of the Apprenticeship 'brand' with the introduction of short vocational programmes being labelled 'Apprenticeship'. Secondly, the idea that private business can and will fund these increased Apprenticeship placements - the business case can be hard won, especially for smaller organisations. However, I remain fundamentally committed to the Apprenticeship route in it's traditional form. The historical references to a form of Craftsmanship go back centuries and are rooted in a fundamental truth about learning deep skills. A mixture of being taught and then practising over an extended period of time in the workplace is the key. How can we enhance the profile of this vital programme in our business in 2012 and grow opportunities?
- Globalisation: I love being part of a multinational organisation and technology and growth in developing markets is enabling the true integration of our business - it is so exciting to see global teams working together and appreciating diverse inputs. The end product is fantastic. This year we should be continuing on our journey to streamline our Learning & Development operations globally which is a fantastic opportunity. The challenge will be how to maintain the local requirements and nuances of delivery with global strategy, economies of scale and process coordination?
'Worry Beads'
- Prioritising in tough financial times: There is no doubt that the financial situation impacted Learning & Development in our organisation and that will be true in many other companies. Our commitment moving forwards is to invest in skills development cleverly and in a focused way in 2012 to make the most of the investment that we make. Sounds fair enough - can't argue with that at all. The thing is, this is the hardest route for the organisation so I worry about our ability to distill those priorities and my challenge is to enable the organisation with those decision making tools and approaches. It's easy to cut training completely to cut costs, or easy to spend freely on an ad hoc basis based on needs as they arise. Much harder to plan effectively for limited spend. Because this requires lots of stakeholder discussion and agreement, how do I make sure that these discussions and agreements happen effectively and swiftly so that we do deliver the skills development that is necessary and we can afford in 2012?
- Demonstrating ROI to the business: So ... I end with the 'holy grail' for any Learning & Development Professional. This one is linked to my 'worry bead' above ... demonstrating value for investment is more critical when that investment is hard to come by. I'm not expecting a linear relationship between skills development expense and the bottom line in most cases (some areas are straightforward, but generally not the case!). How can we in L&D aim to support the business with value demonstration in 2012?
Conclusion
On reflection, my inspirations are exciting me about the year ahead, and my 'worry beads' are generally financial, which is probably as they ought to be. Here's to objective setting, and higher level reflection to start the year!